VoIP Trunks/Service (SIP or IAX2 Protocol)
T1/E1 & PRI Digital Lines
Analog Lines (POTS)
VoIP Gateways

Unlimited Extensions
Add as many extensions as you need with no additional licensing costs.

Virtual Extensions
Add as many "Virtual Extensions" as you need, these are generally used for users who only require a voicemail box.

Unlimited Voicemail
Create as many voicemail boxes as you need without any additional costs.

IVR/Auto-Attendant
Create custom voice menus that prompt inbound callers to enter options using the touchtone dialpad on their phone.

Ring/Hunt Groups
Create an unlimited amount of ring groups to allow inbound calls to ring multiple phones in a designated strategy.

Basic Call Queuing
Send incoming calls into a "Queue", giving the caller their position in queue and estimated waiting time. Calls remain in queue until an agent becomes available.

Conference Bridge
Create Conference rooms for large conference calls, each conference room is individually configured and may be password protected.

Page Over Desk Phones
Create page groups to page over compatible desk phones and page groups.

Overhead Paging
Connect to any external existing paging system.

Call Monitor/Barge
Supervisors can easily listen or barge into active phone calls.

Time Based Call Routing
Create custom time conditions to route your calls according to business hours.

Endpoint Manager
Easily connect compatible VoIP phones with the built in endpoint manager.

Remote Extensions
Remote or Traveling users can connect with their VoIP phone over any high-speed internet access.

Unified Messaging
Voicemail and Fax messages can be received by the system and sent to any email address.

Dial By Name Directory
Inbound callers in an IVR menu may press the pound key to use the built-in Dial By Name directory to find the person they are looking for.

Extension Restrictions
Restrict designated phones/devices to certain features and lines.

3,4,5 Digit Extensions
Create any combination of 3, 4, or 5 digit extensions.

Call Recording
Record any incoming or outgoing call to a sound file on the server. Recordings can be searched and downloaded using the Admin or User Interface.

MP3 Based Music On Hold
Upload MP3 files to add or change the Music On Hold for the system.

Music On Hold Classes
Designate music on hold classes for use in different inbound/outbound routes, queues or ring groups.

2-Way Intercom/Voice Call
Users can perform intercom calls which beep the called extension before connecting over the speaker-phone.

Custom Recordings
Record unlimited system recordings for use in IVR's and throughout the system.

Built-In Recordings
Use any of the thousands of built in recordings.