This is our basic plan for our more self administrated customers who want control of their system.

» 2 Hours standard scheduled labor for consulting and support - 15 minute increments
» 1 Hour emergency labor with next available technician - 1 hour increments
» Priority response to customer requests for support
» 24/7 online ticket system support (click here)
» Remote backups - Every six months or after major changes
» Yearly telecom / network services review and consultation

Our middle of the road support plan that gives you a little more piece of mind.

» 3 Hours standard scheduled labor for consulting and support - 15 minute increments
» 1 Hour emergency labor with next available technician - 1 hour increments
» Free quaterly updates to latest versions of Freevoice software
» Priority response to customer requests for support
» 24/7 online ticket system support (click here)
» Remote backups - Every three months or after major changes by request
» Yearly telecom / network services review and consultation

This is our plan for the business person who has no time dealing with Adds, Moves, and Changes on their PBX.

» 4 Hours standard scheduled labor for consulting and support - 15 minute increments
» 2 Hour emergency labor with next available technician - 1 hour increments
» 24 hour emergency number for direct technician response
» Free updates to latest versions of Freevoice software
» Priority response to customer requests for support
» 24/7 online ticket system support (click here)
» Live server monitoring and proactive support from the Freevoice Command Center
» Remote backups - Every month or after major changes by request
» Yearly telecom / network services review and consultation