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Microedge Business System

Freevoice MBS Microedge Business System is one of the most powerful Small  IP-PBXs you will ever encounter. Ideal for small sized office environments who require advanced features like Call reports, Mobile Intergration, Voicemail, Call Recording, and off-site extensions. Our Microedge Business System is built on revolutionary software that we have been developing over the years to bring you the most reliable, cost-effective, full featured IP-PBX to hit the marketplace today.

VoIP Desk Phones
Computer Based Softphones
Perfect for heavy office usage.
Aastra 57i CT Desk Phone
Works great for users who prefer headsets.
X-Lite Software phone


Compatible With All Phone Service Types*
check_20.png VoIP Trunks/Service (SIP or IAX2 Protocol)
check_20.png Skype Lines
check_20.png Analog Lines (POTS)
check_20.png VoIP Gateways

Complete System Packages Backed By Freevoice
check_20.png Freevoice MicroEdge Business Server
check_20.png 2 Hours of Installation Support
check_20.png iSymphony Operator Console (Free Edition)

 

PBX Features

Virtual Extensions
Add as many "Virtual Extensions" as you need, these are generally used for users who only require a voicemail box.

Unlimited Voicemail

Create as many voicemail boxes as you need without any additional costs.

IVR/Auto-Attendant
Create custom voice menus that prompt inbound callers to enter options using the touchtone dialpad on their phone.

Ring/Hunt Groups
Create an unlimited amount of ring groups to allow inbound calls to ring multiple phones in a designated strategy.

Conference Bridge
Create Conference rooms for large conference calls, each conference room is individually configured and may be password protected.

Page Over Desk Phones
Create page groups to page over compatible desk phones and page groups.

Overhead Paging
Connect to any external existing paging system.

Call Monitor/Barge
Supervisors can easily listen or barge into active phone calls.

Time Based Call Routing
Create custom time conditions to route your calls according to business hours.

Endpoint Manager
Easily connect compatible VoIP phones with the built in endpoint manager.

Remote Extensions
Remote or Traveling users can connect with their VoIP phone over any high-speed internet access.

Unified Messaging
Voicemail and Fax messages can be received by the system and sent to any email address.

Dial By Name Directory
Inbound callers in an IVR menu may press the pound key to use the built-in Dial By Name directory to find the person they are looking for.

Extension Restrictions

Restrict designated phones/devices to certain features and lines.

3,4,5 Digit Extensions
Create any combination of 3, 4, or 5 digit extensions.

Find me
Have the system automatically follow you to your cell phone.

MP3 Based Music On Hold
Upload MP3 files to add or change the Music On Hold for the system.

Music On Hold Classes

Designate music on hold classes for use in different inbound/outbound routes, queues or ring groups.

2-Way Intercom/Voice Call

Users can perform intercom calls which beep the called extension before connecting over the speaker-phone.

Custom Recordings

Record unlimited system recordings for use in IVR's and throughout the system.

Built-In Recordings
Use any of the thousands of built in recordings.


User Features
Attended Transfer
Announce the transfer before completing the call

Blind Transfer
Transfer calls with announcing them.

Directed Call Pickup
Pickup calls ringing on any device.

Group Pickup
Pickup calls ringing a group of phones.
Voicemail Transfer
Transfer calls directly to a voicemail box.

Conference Calls
Easily perform 3-party conference calls.

Call Parking
Place calls into "parking" extensions allowing users to pickup the call from any phone.

Do Not Disturb
Block inbound calls from ringing your extension.

Call Detail Reporting
Call Details
All internal and external call details are save to the internal database.

Search Calls

Filter the call detail records to create custom reports.
Export Call Data
Export to a CSV file for external use of the data.

Usage Reports

View built in call activity reports.

Computer Integration
Call Control/Operator Panel
Users have full control of calls from their computer with the iSymphony console.

Firefox Click To Call
Firefox users may click to call phone numbers from any web page.
Microsoft Outlook Integration
Users can integrate their Outlook email client with their office phone.

Thunderbird Click to Call
Thunderbird email client users may click to call phone numbers from any email message.

Freevoice PBX User Interface - This is where your user could make changes to his/her extension or check their voicemail.
Freevoice PBX Voicemail Interface
Freevoice PBX Call Detail Report - provides complete call detail information sorted by date and time the call was initiated by the caller. This report includes information such as phone number, duration of call, etc. The following information is included in this report.

Freevoice ICC Add-Ons

iSymphony Call Center (Conductor Edition)

iSymphony Home

See why companies rely on iSymphony to control their Asterisk based phone system.

iSymphony, an easy-to-use, Java-based client/server software for managing phone calls via the Open Source Asterisk platform. Since iSymphony works with Asterisk it is agnostic to Asterisk distributions and other commercial products based on its acrhitecture.

 

Includes:

Server License
1 Queue
Installation
1 Hour of Training
30 Days Online Support........$600

Spark is an Open Source, cross-platform IM client optimized for businesses and organizations.

telephony.jpg

It features built-in support for group chat, telephony integration, and strong security.

 

It also offers a great end-user experience with features like in-line spell checking, group chat room bookmarks, and tabbed conversations.

Combined with the Openfire server, Spark is the easiest and best alternative to using un-secure public IM networks.

Includes:

1-5 users
2 Hours of Training........$999.99

Openfire Fastpath Live Help Module

Openfire Fastpath Live Help module

For anyone using the Openfire Instant messaging server and the Fastpath live help module, this joomla extension allows for the Fastpath live help status images to easily be displayed in a module position on any joomla site.

Includes Installation........$1,988.88

vTiger Open Source CRM

vTiger Homepage

vtiger CRM is an enterprise-ready Open Source CRM software mainly for small and medium businesses. vtiger CRM is built over proven, fast, and reliable LAMP/WAMP (Linux/Windows, Apache, MySQL, and PHP) technologies and other open source projects.

CRM Integration........$1,999.00

vTiger Support Contract Recommended

Click To Call Button on your Website

Click to Call Module

Add a module on your website so customers can click-to-call straight from your webpage.

Includes Installation........$988.88