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Music On Hold

This section will show you how to configure the Music On Hold for the System. Several categories may be defined. You may upload any mp3 or wav file for music on hold.

*MP3 files should not be variable bit rate (VBR) these will not be played by the system.
  1. Login to your Freevoice PBX as admin.
  2. Mouse over PBX and click PBX Setup.
  3. On the left side of the page click Music on Hold under Internal Options and Configuration.
  4. Configure the Conference using the guidelines below.
    • Choose the Music category on the left side of the page. The default category is opened by default.
    • The default category comes with 3 music on hold tracks.
    • To Add a Category click the Add Music Category button on the left side of the page. Enter a name for this category and click the Submit Changes button.
    • To upload Music on Hold tracks, select the appropriate category on the left of the page, then click the browse button. Choose the music file to upload. Then click the Upload button.
    • To enable Random Play for a category, click the category button on the left side of the page, then click the Enable Random Play button.
  5. Click the Submit button when done.
  6. To apply the changes click the red "Apply Changes" Bar in the upper right corner of the page. You may make more music on hold changes before clicking "Apply Changes", just be sure to click the "Apply Changes" bar before exiting.