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Administrator Guides
Guides for Freevoice ICC Call Center Administration
#
Article Title
Hits
1.
Administrator Login
155
2.
Network Configuration
124
3.
Server Time and Date
122
4.
Rebooting the Server
127
5.
Changing the Default Passwords
194
6.
Adding/Changing Extensions
115
7.
Endpoint Manager
134
8.
Trunks/Phone Lines
153
9.
Outbound Routes
133
10.
Ring Groups
189
11.
Queues/ACD
122
12.
Find Me/Follow Me
118
13.
System Recordings
103
14.
IVR/Auto-Attendant Menus
98
15.
Announcements
123
16.
Time Conditions/Time Based Routing
99
17.
Inbound Routes/DID Configuration
177
18.
Feature Codes
126
19.
Conferences/MeetMe Rooms
104
20.
Parking Lot
209
21.
Paging and Intercom
116
22.
Music On Hold
111
23.
General Settings
114
24.
Call Detail Reporting
127
25.
Finding Recorded Calls
119
26.
Endpoint Manager - Aastra VoIP Phones
140
27.
Setting Up Remote VoIP Phones
124
28.
CLI Login using the Putty SSH Client
150
29.
Adjust FXO (Analog Line) Ports Volume
117
30.
Edit Voicemail Email message
178
31.
Analog Line (FXO) Group Settings
126
32.
Alternate Caller ID Route
133
33.
Internal Phonebook Incoming Caller Lookup
152
34.
Customizable Ring Tones - Aastra
254
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