TransferCalls may be transferred to internal extensions or outside telephone numbers. Remember to add any required digits when transferring to an external phone number.
For a blind(immediate) transfer: While on the call press the
 key on your phone, then enter the extension or phone number you would like to transfer the call to and hang up.
For an attended(supervised) transfer: While on the call, press the *2 key on your phone (this must be done fairly quick), then enter the extension or phone number. When the called party answers, announce the call and hangup to complete the transfer. To cancel the transfer and return to the caller press the the keys *2 again. Call HoldTo place a call on hold: While on the call press the
 key. To retrieve a held call: Press the flashing
key. Checking VoicemailYour mailbox: To open your mailbox press the
 key on your phone.
First time logging in: The first time you log in to your mailbox your password will be set your extension number. After entering your default password, you will be guided through the precess of setting up your mailbox. Voicemail TransferUsed to transfer a caller directly into a users voicemail box.
Use VM Transfer: Press the
key on your phone, then press the star key plus the extension and hang up.
Call ParkParking a call places that call on hold on a specific extension, allowing anyone to dial the parked extension for that call in order to pickup the call. Parked calls will time out and return to the extension that originally parked the call.
To Park a Call: While on the call, press the
key on your phone then dial 70 followed by the pound key. The parked extension (71 thru 79) will be announced after pressing the # key. Alert the intended recipient of the parked extension for their call.
To Pick a Parked Call: Dial the parked extension (71 thru 79) relating to your parked call followed by the send key.
Call Lists/RedialTo access your call lists: Press the OK key on your phone to access the menu, then select Call Lists. Use the navigation keys to select a call list. To redial a number: Find the number to redial in your call list, then pickup the handset or press the speaker-phone button to dial the number. Conference BridgeThe Conference Bridge will simultaneously connect numerous calls into one conference call. Various options maybe set for Conference Rooms, including password authorization. Your system administrator must create conference bridge extensions in the PBX Setup.
To Use Basic Conference Bridge: To join a conference dial the extension of the conference. To send an external caller into the conference, transfer the call to extension of the conference.
Speed DialSpeed dial codes are used as shortcuts for commonly dialed numbers. Speed Dial codes may be added through a voice prompted menu on your phone or by the system administrator through the web interface.
To Add A Speed Dial Code: Dial *75, pressing the send key if needed. When prompted for a speed dial location enter the desired two to three digit code for your new Speed Dial. Follow the additional voice prompts, remember to add any digits required to dial out on your system, when adding the speed dial telephone numbers.
To Use A Speed Dial Code: Dial *0 plus the speed dial code, and then press the send key.
Call PickupUsed to pickup a call ringing on another phone.
To Use Call Pickup: Press Pickup key, or dial ** + the extension to pickup
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