The Aastra 57i is a great phone for Receptionists, Operators, or Executives who require a large iluminated display with plenty of programmable keys to be used fors thing like B.L.F's (Busy Lamp Field) and speed dials.

 Aastra 57i

The 57i from Aastra offers powerful features and flexibility in a standards based, carrier-grade advanced level expandable IP telephone. With a sleek and elegant design, large 144 x 128 pixel graphical backlit LCD display and 6 dynamic context-sensitive softkeys, the 57i is fully interoperable with Freevoice PBX, offering access to custom application keys as well as BLF (Busy Lamp Field) keys and support for up to 9 calls simultaneously. Part of the Aastra family of IP telephones, the 57i is ideally suited for executives and heavy telephone users who require more one touch feature keys and a large screen to take full advantage of the Freevoice PBX and its features.

Key Description

Key	Description
	Goodbye/Hangup - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes.
	Hold - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing.
	Mute - Places an active call on hold. To retrieve a held call, press the call appearance button beside the light that is flashing.
	Redial - Redials up to 100 previously dialed numbers. Pressing the Redial key twice simultaneously redials the last dialed number.
	Speakerphone/Handsfree - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone.
	Volume - Adjusts the volume for the handset, headset, ringer, and handsfree speaker.
	Call Appearance - Connects you to a line or call. The Aastra 57i IP phone supports up to 4 line keys.
	Navigation - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List. Pressing the LEFT and RIGHT arrow keys lets you view the different line/call appearances. While in the Options List, these keys allow you to exit or enter the current option. When you are editing entries on the display, pressing the LEFT arrow key erases the character on the left; pressing the RIGHT arrow key sets the option.
	Options - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings. Check with your System Administrator before changing the administrator-only options.

Making Calls

To make a call: 

1. First lift the handset, press the speakerphone button, or press a line button.
2. At the dialtone enter the extension or phone number you would like to call.
3. The phone should now dial the number.
   

Note: After dialing the number, the phone has a short delay before sending the call. To send the call immediately, you can press the "Dial" softkey (if the handset is offhook) or the "#" key immediately after dialing the number. The phone sends the call without delay.

Recieving Calls 

 When a call is ringing at your extension, the inbound callers phone number and name display to the screen. The line/call appearance light flashes quickly for the incoming call.

To answer a call:

1. Lift the handset for a normal call.
2. Press the speakerphone key or ringing line key to use answer with the speakerphone.
3. If you cannot answer the call, the caller goes to voicemail if voicemail has been configured for your extension.
   

Note: If the phone is already connected to a call, pressing the line/call appearance button for the new incoming call automatically places the connected call on hold and answers the new call. To reconnect to a party, press the line/call appearance button for that call.

To send an incoming call to voicemail:

1. You can send an incoming call directly to voicemail without answering the call. To do this, press the Goodbye/Hangup key.
   

Placing Calls On Hold

 You can place an active call on hold by pressing the Hold key. When you place a call on hold, only your phone can retrieve the call.

To place a call on hold: 

1. Connect to the call (if not already connected).
   
2. Press the hold key.
3. The line/call appearance light begins to flash slowly and after a short time the phone beeps softly to remind you that you still have a call on hold. The screen displays "Call Held" with the line number the call is held at the phone.
   

Note: If you are connected to another call, the phone does not beep to remind you that you still have a call on hold.

When on hold: 

To let your caller know that they are still on hold, music plays softly . The call/line appearance light for the line you are on remains solid to indicate that you are still connected. 

Automatic Hold:

When juggling between calls, you do not have to press the hold button to go from one call to the next. The phone automatically puts your current call on hold as soon as you press a new line/call appearance button. If you have more than one call on hold, you can reconnect to a held call by pressing the line/call appearance button where that call is being held. Press the Goodbye/Hangup key to disconnect the call. 

Retrieving a held call:

 If you have more than 1 call on hold, you can scroll through the held call information by pressing the left and right navigation keys. To reconnect to a call press the line/call appearance button where that call is being held. If you press the call/line appearance button again, you disconnect from the call.

 Transfering Calls

Blind Transfer: 

 A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the call. To do this, simply complete the transfer immediately after you have entered the number. The call goes directly to the extension or outside line you transferred to. If the party you are transferring the call to does not answer, the transferred call rings back to your extension.

To blind Transfer an active call: 

1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2. Press the Transfer (Xfer) key, You should hear a dial tone as a second line opens up.
3. Dial the extension number or the outside number to Party 2.
4. To complete a "blind" transfer, press the Transfer Key again before the receiving end answers.
   

Attended/Consultative Transfer: 

 You also have the option to consult with the person you are transferring the call to, before you complete the transfer. To do this, simply remain on the line until the receiving party answers the call. After consulting with the receiving party, you can either complete the transfer or cancel the transfer to go back to the original call.

To perform an attended transfer: 

1. Connect to Party 1 (if not already connected). Party 1 is the party you want to transfer.
2. Press the Transfer (Xfer) key, You should hear a dial tone as a second line opens up.
3. Dial the extension number or the outside number to Party 2.
4. Remain on the line to speak with the Party 2 and announce the call.
5. To complete the transfer by pressing the Transfer (Xfer) Key again to transfer Party 1 to Party 2.
6. If Party 2 does not wish to take the call press the Drop key, Party 1 will be placed on hold. To pickup Party 1 press the flashing line key.

 Transfer Button Location: