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Aastra - General User Guide |
Aastra Phone Instructions TransferCalls may be transferred to internal extensions or outside telephone numbers. Remember to add any required digits when transferring to an external phone number.
For a blind(immediate) transfer: Press the Xfer key on your phone, then enter the extension or phone number you would like to transfer the call to and hang up.
For an attended(supervised) transfer: Press the Xfer key on your phone, then enter the extension or phone number. When the called party answers, announce the call and press the Xfer key to complete the transfer. To cancel the transfer and return to the caller press the Cancel button in the phone's display. Voicemail TransferUsed to transfer a caller directly into a users voicemail box.
Use VM Transfer: Press the Xfer key on your phone, then press the star key plus the extension, press the # key to transfer the call and hang up.
Call ParkParking a call places that call on hold on a specific extension, allowing anyone to dial the parked extension for that call in order to pickup the call. Parked calls will time out and return to the extension that originally parked the call.
To Park a Call: While on the call, press the Park key on your phone, or press Xfer then dial 70 followed by the pound key. The parked extension (71 thru 79) will be announced after pressing the Park key. Alert the intended recipient of the parked extension for their call.
To Pick a Parked Call: Dial the parked extension (101 thru 109) relating to your parked call followed by the send key.
Conference BridgeThe Conference Bridge will simultaneously connect numerous calls into one conference call. Various options maybe set for Conference Rooms, including password authorization. Create conferences in the Freepbx admin page.
To Use Basic Conference Bridge: To join a conference dial the extension of the conference. To send an external caller into the conference, transfer the call to extension of the conference.
Speed DialSpeed dial codes are used as shortcuts for commonly dialed numbers. Speed Dial codes may be added through a voice prompted menu on your phone or by the system administrator through the web interface.
To Add A Speed Dial Code: Dial *75, pressing the send key if needed. When prompted for a speed dial location enter the desired two to three digit code for your new Speed Dial. Follow the additional voice prompts, remember to add any digits required to dial out on your system, when adding the speed dial telephone numbers.
To Use A Speed Dial Code: Dial *0 plus the speed dial code, and then press the send key.
Call PickupUsed to pickup a call ringing on another phone.
To Use Call Pickup: Press Pickup key, or dial ** + the extension to pickup
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