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24. Call Detail Reporting |
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To View FreePBX Call Detail Reporting: - Open your web browser and enter the IP address or hostname of your server in the address bar (ex. http://192.168.1.115) then press enter.
- You should Freevoice PBX User page should now be displayed.
- Switch into Admin Mode by clicking the switch link next to User mode in the top right corner.
- Enter maint for the user, the default password is freevoice. The user wwwadmin may also be used, the default password for this user is freevoice. The wwwadmin user will only have access to FreePBX
- Move the mouse over the Asterisk tab, and click on FreePBX
- A new browser with the FreePBX admin will open upon successful login.
- On the FreePBX Admin page click the Reports tab at the top of the page.
- Enter search criteria and click the search button.
- To export the data simply click the Export to PDF or Export to CSV icons at the bottom of the page.
FreePBX
FreePBX is a web based administration tool for the Asterisk Open Source PBX. This is where you will program your extensions, trunks (lines), and IVR menus. As well as your inbound and outbound call routing. This interface is intended to be very straight forward and offers hints for almost every setting. Simply roll your mouse over the setting name, if there is a hint for the setting you will see a pop-up box with information regarding the setting. Mozilla Firefox is the suggested web browser for using Freepbx Internet Explorer is not currently supported due to it's lack of compliance with Internet standards. FreePBX also includes a basic Call Detail Reporting package, this application will show basic incoming and outgoing call information. The application will also allow for the call records to be searched and sorted, data may be exported as a CSV or PDF file. This package will not report call queue information or statistics. |
