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Paging and Intercom:
This section will allow you to configure the paging and intercom features for the system. Most VoIP phones that use the SIP protocol can be used for paging and intercom. There are also VoIP Paging devices that may be used for this purpose. If a user is on the phone the page will not be made over that phone. The intercom feature is also known as Voice Call, this feature allows a user to make a speaker phone call to another user. The call will not ring the phone, it will beep then connect the call, unless the called user is on the phone then the call will ring. - Login to FreePBX as described here.
- Click the Setup tab at the top of the page.
- On the left side of the page click the Paging and Intercom link under Internal Options and Configuration.
- Click the Add Paging Group link on the left side of the page.
- Configure the Paging Group using the guidelines below.
- Paging Extension - Enter a 2 to 5 digit extension number for this Page Group. This number cannot conflict with any extension, queue number, or ring group number, it must be a unique number in the system.
- Extension List - Hold the Control key, then click each extension to be included in this Page Group.
- Force If Busy - This option will not work for most phones do not select this option.
- Click the Submit button when done.
- To apply the changes click the red "Apply Changes" Bar in the upper right corner of the page. You may add more paging groups before clicking "Apply Changes", just be sure to click the "Apply Changes" bar before exiting.
FreePBX
FreePBX is a web based administration tool for the Asterisk Open Source PBX. This is where you will program your extensions, trunks (lines), and IVR menus. As well as your inbound and outbound call routing. This interface is intended to be very straight forward and offers hints for almost every setting. Simply roll your mouse over the setting name, if there is a hint for the setting you will see a pop-up box with information regarding the setting. Mozilla Firefox is the suggested web browser for using Freepbx Internet Explorer is not currently supported due to it's lack of compliance with Internet standards. FreePBX also includes a basic Call Detail Reporting package, this application will show basic incoming and outgoing call information. The application will also allow for the call records to be searched and sorted, data may be exported as a CSV or PDF file. This package will not report call queue information or statistics. |
