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Music On Hold:
This section will allow you to configure the Music On Hold for the Server. Several categories may be defined. You may upload any mp3 or wav file for music on hold. *MP3 files should not be variable bit rate (VBR) these will not be played by the system.
- Login to FreePBX as described here.
- Click the Setup tab at the top of the page.
- On the left side of the page click the Music on Hold link under Internal Options and Configuration.
- Configure the Conference using the guidelines below.
- Choose the Music category on the left side of the page. The default category is opened by default.
- The default category comes with 3 music on hold tracks.
- To Add a Category click the Add Music Category button on the left side of the page. Enter a name for this category and click the Submit Changes button.
- To upload Music on Hold tracks, select the appropriate category on the left of the page, then click the browse button. Choose the music file to upload. Then click the Upload button.
- To enable Random Play for a category, click the category button on the left side of the page, then click the Enable Random Play button.
- Click the Submit button when done.
- To apply the changes click the red "Apply Changes" Bar in the upper right corner of the page. You may make more music on hold changes before clicking "Apply Changes", just be sure to click the "Apply Changes" bar before exiting.
FreePBX
FreePBX is a web based administration tool for the Asterisk Open Source PBX. This is where you will program your extensions, trunks (lines), and IVR menus. As well as your inbound and outbound call routing. This interface is intended to be very straight forward and offers hints for almost every setting. Simply roll your mouse over the setting name, if there is a hint for the setting you will see a pop-up box with information regarding the setting. Mozilla Firefox is the suggested web browser for using Freepbx Internet Explorer is not currently supported due to it's lack of compliance with Internet standards. FreePBX also includes a basic Call Detail Reporting package, this application will show basic incoming and outgoing call information. The application will also allow for the call records to be searched and sorted, data may be exported as a CSV or PDF file. This package will not report call queue information or statistics. |
