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"To anyone looking for the best business phone system Freevoice is your answer."
"After an excellent sales presentation from Chad Harmon, his team quickly implemented the system"

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Hauglie Properties, Inc.
 
 
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13. System Recordings

System Recordings:
This section will allow you to record up upload your own custom system recordings. These recordings may be used for IVR Menus, Announcements, they server multiple other purposes.

  1. Login to FreePBX as described here.
  2. Click the Setup tab at the top of the page.
  3. On the left side of the page click the System Recordings link under Internal Options & Configuration.
  4. To record a greeting from one of your phones,
    1. Enter the extension number in the first empty field, then click the Go button.
    2. From that extension dial *77 and begin recording at the sound of the beep, press # when you are done to review or re-record the message, or just hang up when satisfied. You may also dial *99 to hear the last recording.
    3. Then enter a name for the recording under step 3 then click the Save button.
    4. Click the red “Apply Changes" Bar at the top of the screen to apply the changes.
    5. This system recording will now be available for system use.
  5. To upload a pre-recorded sound file,
    1. Your file must be in .wav format 16bit PCM encoded at 8000hz
    2. Click the Browse button and select the file you wish to upload.
    3. Click the Upload button next to Browse.
    4. Click OK on the pop-up window informing you to wait for the file to upload.
    5. Then enter a name for the recording under step 3 then click the Save button.
    6. Click the red “Apply Changes" Bar at the top of the screen to apply the changes.
    7. This system recording should now be available for system use.
FreePBX

FreePBX is a web based administration tool for the Asterisk Open Source PBX. This is where you will program your extensions, trunks (lines), and IVR menus. As well as your inbound and outbound call routing. This interface is intended to be very straight forward and offers hints for almost every setting. Simply roll your mouse over the setting name, if there is a hint for the setting you will see a pop-up box with information regarding the setting. Mozilla Firefox is the suggested web browser for using Freepbx Internet Explorer is not currently supported due to it's lack of compliance with Internet standards. FreePBX also includes a basic Call Detail Reporting package, this application will show basic incoming and outgoing call information. The application will also allow for the call records to be searched and sorted, data may be exported as a CSV or PDF file. This package will not report call queue information or statistics.
 
 
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