Mitra Global CMS
Mitra Global CMS Mitra Global CMS Mitra Global CMS
 

Customer Testimonials

"Freevoice technicians always have the answers I need fast.  The guys there respond quickly, and I can depend on them to be there for support when I need it.  This is definitely a solution I recommend."

Jerrie P.
Department of Homeland Security

 
 
Mitra Global CMS Mitra Global CMS Mitra Global CMS
Mitra Global CMS
Mitra Global CMS Mitra Global CMS Mitra Global CMS
 

User Login

 
           No account?
 

Freevoice Live Support

 

Call Us

Sales Dept. Toll-Free (866)907-6158
Support Team (714)388-6999
Florida Sales (561)404-7989
Atlanta Sales (678)791-4232
San Fransisco Sales (415)200-2887
New York Sales (646)789-4518
International +44-20-7183-0415
 
Mitra Global CMS Mitra Global CMS Mitra Global CMS
Mitra Global CMS Mitra Global CMS Mitra Global CMS Mitra Global CMS Mitra Global CMS Mitra Global CMS
 

Who's Online

We have 3 members online
  • DCAP_Tech1
  • dgoonzalez_meritus
  • ontariochoice
   
Using the Internal Phonebook to Set Incoming Caller ID

Follow this guide to use the Phonebook module to alter the Caller ID of inbound calls from numbers is the phonebook. Incoming calls from numbers in the phonebook will have the Caller ID name set to the one assigned in the phonebook module.

1. Adding  CallerID Lookup Source

  1.  Login to the Freevoice PBX admin page, then click the FreePBX link under the Asterisk tab.
  2. Click the CallerID Lookup Sources link.
  3. Fill out the fields as in the example below.
    phonebook_cid1.jpg
  4. Click the Submit Changes button.

2.  Enable CID Lookup in Each Inbound Route

  1. Click the Inbound Routes link in the FreePBX setup page.
  2. For each inbound route you would like to enable the CID lookup on, find the CID Lookup Source field and select Phonebook as shown below.
    phonebook_cid3.jpg
  3. Then click the Submit Changes button, then click the orange Apply Changes bar at the top of the screen.

3. Adding Phonebook Entries

  1.  Click the Tools tab on the FreePBX page.
  2. Click the Asterisk Phonebook link.
  3. Add entries as in the example below. The Name field is what will be shown for incoming caller id, the speed dial code is used with the speed dial feature code.
    phonebook_cid2.jpg
  4. Click the Submit Changes button to add the entry.
 
 
Mitra Global CMS Mitra Global CMS Mitra Global CMS Mitra Global CMS Mitra Global CMS Mitra Global CMS
Mitra Global CMS Mitra Global CMS Mitra Global CMS
   
Mitra Global CMS Mitra Global CMS Mitra Global CMS